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Terms of Service

Terms of service

General Terms and Conditions

§ 1 Scope of Application

For the business relationship between Arndt-Verlag e.K. and the customer - also for all future business transactions - the following General Terms and Conditions of Business shall apply exclusively in the version valid at the time of the order. Arndt-Verlag e. K. recognises any deviating conditions of the customer, unless the Arndt-Verlag e. K. would have expressly agreed to its validity in writing. 

§ 2 Order

The Arndt-Verlag e.K.. undertakes to accept the order of the customer on the terms of the website. In the event of writing, printing and calculation errors on the website, Arndt-Verlag e.K. is entitled to withdraw from the contract.

§ 3 Delivery

Unless otherwise agreed, the delivery takes place from stock to the delivery address specified by the customer. The risk passes to the customer as soon as the delivery has left the operation of Arndt-Verlag e.K.s, even if partial deliveries are made. Information about the delivery period is non-binding, unless the delivery date has been agreed upon in an exceptional way.

§ 4 Maturity and Payment

The purchase price is due immediately with an order. Payment is made by bank transfer or PayPal. If you use the "PayPal - Express" instant payment system by clicking on the "PayPal-Express" button integrated in the shop system, you will be redirected to the PayPal log-in page. After successful registration, your address and account data stored with PayPal will be displayed. The "next" button will take you back to our online shop on the order overview page. Before submitting the order, you have the possibility to check or change all information again or to cancel the purchase. By submitting the order via the "Order for payment" button, you make a binding offer with us

§ 5 Shipping costs

For the customer, shipping costs within Germany in the amount of EUR 4.50 will be charged. From an order with a value of EUR 50.00, delivery is free of charge if there are no items with special packaging underneath, here the shipping costs are always charged separately. Cash on delivery fees are also always charged additionally. Within the EU, shipping costs are charged in the amount of the effective shipping costs. Shipping to countries outside the EU will incur shipping costs equal to the effective shipping costs.

§ 6 Returns and Right of Return

Arndt-Verlag e.K. delivers, if nothing expressly and in writing, other than a fixed order without a return agreement. Deliveries with the right of return are not possible for all titles and not in principle, as Arndt-Verlag e.K. does not have the possibility of remission of all titles themselves. In individual cases, however, a right of return can be agreed. Unsealed or opened data carriers, phonograms, videos and DVDs as well as download items are excluded from exchange and return, unless they are affected or damaged by defects. Please also read the revocation policy, which can be found on our main page under the link "Right of withdrawal".

§ 7 Set-off, retention

The customer has no right to set-off, unless his counterclaims have been legally established or accepted by Arndt-Verlag e.K. The customer is only entitled to exercise a right of retention to the extent that his counterclaim is based on the same contractual relationship.

§ 8 Retention of title

Until full payment has been made, the goods remain the property of Arndt-Verlag e.K..

§ 9 Warranty of defects and liability

If there is a defect of the purchased item for which Arndt-Verlag e.K. is responsible, Arndt-Verlag e.K. is entitled, at its own discretion, to rectify defects or to deliver a replacement. If Arndt-Verlag e.K. is unwilling or unable to rectify defects or make a replacement delivery, or if this is delayed beyond reasonable time limits for reasons for which Arndt-Verlag e.K. is responsible, or if the rectification of defects/replacement delivery fails in any other way, the customer is entitled, at his option, to withdraw from the contract or to demand a corresponding reduction in the purchase price. Unless otherwise stated, further claims of the customer are excluded, regardless of legal reasons. Arndt-Verlag e.K. is therefore not liable for damages that have not arisen on the delivery item itself; in particular, Arndt-Verlag e.K. is not liable for lost profits or other financial losses of the customer. Insofar as liability is excluded or limited by Arndt-Verlag e.K., this also applies to the personal liability of employees, representatives and vicarious agents. The above limitation of liability does not apply if the cause of damage is based on intent or gross negligence. It shall also not apply if the customer asserts claims under Section 1.4 of the Product Liability Act, claims due to the absence of a guaranteed property or claims for damages due to non-performance pursuant to Sections 463, 480 (2) of the German Civil Code (BGB). The same applies to initial inability or impossibility to be represented. If Arndt-Verlag e.K. negligently violates an essential contractual obligation, the obligation to compensate for material or personal injury is limited to the typically occurring damage. The warranty period is 6 months, calculated from the transfer of risk. This period is a limitation period and also applies to claims for compensation for consequential damages of defects, insofar as no claims arising from tortious acts are asserted.

§ 10 Download Article

Restrictions: You agree to comply with all applicable copyright and other laws when using the Download Items. In addition, you may not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, license or otherwise transfer or use the downloaded Content. We do not grant you any rights to public use, use for advertising purposes, commercial sales, resale, reproduction or distribution of the download items and their contents.

Reservation of rights, waiver: The download articles and their contents contain intellectual property, which is protected by law. In addition to the rights to personal use, all rights and property claims to content remain with us and the text and image authors and are reserved for us and these. You do not acquire ownership of the download items or content. Content copyright holders are third-party beneficiaries under the Agreement and may enforce this Agreement against you and invoke all rights under this Agreement, including limitations of liability. If we do not insist on the strict performance of the Agreement or do not enforce it, this does not constitute a waiver of any of our rights.

§ 11 Data Protection

The data required for the business transaction will be stored and, if necessary, passed on to affiliated companies as part of the order processing. All personal data will of course be treated confidentially.

§ 12 Applicable Law and Place of Jurisdiction

German law applies. The exclusive place of jurisdiction for all claims in connection with the business relationship is Arndt-Verlag e.K. Arndt-Verlag e.K. is also entitled to sue at the general place of jurisdiction of the customer.


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